Visionary Playground — StartUp, Terms of Service

Let's keep it simple. Below are the Terms of Service for StartUp:

1. Initial Process and Payment Policy

Before starting any creative services, Visionary Playground must receive either:

   a. Full Payment ($5,000 USD), Please note that full payment will earn savings of $500;

   b. Split Payment ($2,750 USD). If Split Payment option is chosen, the remaining portion of $2,750 must be paid before any designs, services, etc. will be delivered.

StartUp packages are only eligible for businesses, entities, or organizations less than 18 months old.

2. Included in the StartUp Package

StartUp packages will include the following: One Responsive website or e-Commerce shop, Logo design, and Three (3) collateral designs.

   A. Website or E-Commerce Shop

      Websites will have a maximum of 5 pages (not including product pages for e-commerce shops). Additional pages may be purchased. Please note there may be a monthly website maintenance and management retainer.

   B. Logo Design

      All of our logo designs will include: Emblem, an Emblem plus Typeface, and Typeface only designs.

   C. Collateral Design

      Brand Collaterals are designed media used to promote the brand and support the sales and marketing of a product or service. Common brand collaterals are things like Business Cards, Promotional Graphics, Letterheads, Retail Packaging, Stationary, Banners, Advertisement Graphics, Etc.

3. Privacy

We respect the privacy of our clients. Your information will never be sold, sent, or distributed in any way, under any circumstance.

Our company does not store any banking or otherwise personal and sensitive information.

4. Usage

Visionary Playground holds the right to withdraw, suspend, or otherwise terminate business relations, under any circumstance for any reason deemed as suitable.

6. Refund Policy

We do not offer refunds on any services rendered given the time intensive and customization of the projects we create.

7. Visionary Playground Promise

We guarantee all of our work and strive to meet your standards 100%. Final authorization forms may be signed upon completion confirming your satisfaction to the project.

8. Promotional Codes

Please note that any promotional codes are only applicable to any purchases, including "Split Payments", made during the promotional time period. Any purchases, including any "Split Payment" made after the expiration date will not apply any promotion.


If you have any questions, please feel free to contact us at info@visionaryplayground.com